What To Expect
Location:
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Momma Moon Massage and Doula Services shares space with:
Go to Health, Suzannah Lake, LMT at 1698 East Avenue by appointment only Tuesday through Saturday
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We are located in an old house that has been divided into 4 apartments and my office space. There is a single parking space available for my office. Please park in front of the orange cones, making sure to leave enough driveway space to allow for other vehicles to enter and exit. We are the RED door on the Wegmans' side of the House. Ring the doorbell and I will be with you shortly.
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There are puppies on site. Ruffalo, a hypo allergenic pup, resides in the space, and Vash often comes to visit. Puppies will be crated upon your arrival and can be visited with AFTER your session if you'd like. Puppies are kept out of the dedicated treatment room.
Arrival:
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In Office
There is a single parking space for the office, all other spaces are assigned to tenants and may result in your car being towed. The driveway is a a U, so you can enter from the 1696 side and pull all the way around to the 1698 side and park in front of the orange cones, leaving enough driveway space for other vehicles to enter and exit. There is also on street parking on Probert (Wegmans side) and Farrington (East Avenue Garage Side).
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We ask that you arrive on time to your appointment (all appointments are booked with time to complete new client paperwork AND go over your concerns for the scheduled session). Please come to the RED door on the Wegmans side of the House, the doorbell works.
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In Home
Tree makes her best effort to arrive 10-15 minutes before your scheduled appointment. Please let her know about any special parking instructions. She will bring the table, linens, bolsters, lotion, music and any add on services items with her to your session.
Once in the space we will assess the BEST location for the massage table. Her massage tables are 3'x7' and she needs room to move around all sides of the table. Ideally, a space will be 7'x11'. If you have concerns about fitting the table and having room to move freely around it, please reach out to Tree to discuss.
Setting up for your in-home session takes 10-15 minutes.
After your session, Tree packs everything up and takes it with her, leaving you to enjoy your post bodywork state.
New Clients:
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New Clients will need to complete intake forms prior to their first appointment or consultation.
It is important for you to know that I have a laid back personality and pace.
My appointments are for Hands-on Time (massage and Reiki) and may require an additional 30 minutes for intake and post-session wrap up.
When I tell a client to take their time getting up from the table I truly mean it.
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If you are unable to complete the secure online forms please drop me a line
and I will plan extra time to complete them with you at your appointment.
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If ever you are in a rush please let me know when you arrive for your appointment
and I will do my best to get you out the door in time.
Service Steps:
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Tree will greet you and walk the treatment room.
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There is a non-gendered restroom should you need it.
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If you are a new client, Tree will go over your previously completed Intake Form
and ask you questions specific to your visit.
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We will take between 15 and 30 minutes for this intake.
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We then move on to your treatment session.
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At the close of your treatment session, you will be given time to redress or simply compose yourself. This is a 10 minute time out that is built into all of Momma Moon’s sessions.
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There will be water in the room and Katboocha Kombucha available in the fridge:
(Kombucha is a live fermented beverage which does contain alcohol, so it is not recommended for Pregnancy, and in the 2-week window of Fertility.
It is however perfectly safe for Nursing Parents).
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Tree will reenter the room when you are ready and have given permission.
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She will go over your session, give you time to ask questions,
and create a plan with you for your continued care.
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You will receive an email containing the details of your session,
recommended next steps and tips for where you are on your journey.
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You will never receive spam and your email will never be shared without your permission.
Payment:
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Momma Moon accepts Credit Cards with a $3 transaction fee, Cash, CashApp, and Venmo.
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Payment is handled at the beginning of your session as Momma Moon is a Healthcare Professional and does not accept tips.
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The best tip is your continued trust as a client.
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Gift Cards are available for purchase.
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Donations to the Medicaid Doula Program are welcomed.